Privacy Policy

Type of website

Occupational therapy

Effective date

25th day of April, 2025

Site Owner

www.softandpowerful.com (the "Site") is owned and operated by Rebecca Redman.
Contact:
Email: admin@softandpowerful.com
Phone: (415) 895-2122
Address: 717 El Cerrito Plaza, El Cerrito CA 94530

Purpose

This privacy policy informs users of:
1. The personal data we will collect;
2. Use of collected data;
3. Who has access to the data collected;
4. The rights of Site users; and
5. The Site's cookie policy.

This applies in addition to our Site’s terms and conditions.

Consent

By using our Site, users consent to:
1. The conditions set out in this Privacy Policy; and
2. The collection, use, and retention of the data described here.

Personal Data We Collect

We only collect necessary data to support this policy’s purpose. No additional data is collected without prior notice.

Data Collected in a Non-Automatic Way:
- First and last name
- Email address
- Phone number

Collected through: Email list signup

How We Use Personal Data

Collected data may be used for:
- Occasional communication

Who We Share Personal Data With

Internal Access: Employees who require access to fulfill policy purposes.
Other Disclosures:
- As required by law
- For legal proceedings
- To protect legal rights
- In the case of company sale

External links are not covered under this privacy policy.

Data Retention

User data is stored only as long as needed for its collection purpose. Users will be notified if retention exceeds this period.

How We Protect Your Personal Data

We implement a variety of security measures to protect your personal data. These include:
- Secure storage of data in password-protected systems
- Limited access to personal data
- Regular audits of data handling
- Secure third-party services

Note: No online system is completely secure, but we take reasonable precautions.

Children

We do not knowingly collect data from children under 13. Parents may contact us if data is inadvertently collected.

Access, Modify, or Delete Your Data

To inquire about your data or request changes/deletion, contact our privacy officer at:
Name: Rebecca Redman
Email: softpowerfm@gmail.com
Phone: (415) 895-2122
Address: available upon request

Do Not Track Notice

We do not track users over time across third-party websites and do not respond to browser DNT signals.

Opt-Out Options

- Marketing emails: Opt-out via the unsubscribe link provided in emails.

SMS/Text Message Privacy

SMS Messaging and Mobile Information

Soft Power Occupational Therapy Inc. may collect your mobile phone number, SMS message content, and SMS opt-in or consent records when you choose to communicate with us by text message.

We use this information to provide practice-related communications, including appointment reminders, confirmations, scheduling updates, and administrative responses.

Mobile Information Sharing

Mobile information and SMS opt-in data are not shared with third parties for marketing. We do not sell or share mobile phone numbers, SMS opt-in data, or consent records with third parties or affiliates for their own marketing or promotional purposes.

Mobile information and SMS consent data will not be shared with third parties for marketing purposes. We may share information with service providers, including our SMS platform provider, Nextiva, solely as necessary to provide messaging services and support our practice operations, subject to applicable privacy and confidentiality obligations.

SMS Opt-Out

You may opt out of SMS messages at any time by replying STOP. For assistance, reply HELP or contact our practice directly.

Sensitive Information

Text messaging may not be appropriate for communicating sensitive health information. Please avoid sending detailed medical information by SMS. Contact the practice through an appropriate channel for clinical questions or sensitive matters.

For more information about how we collect, use, and protect personal information, please review the remainder of this Privacy Policy.

Cookie Policy

Cookies are small files that collect browsing data. Disabling cookies may affect site experience.

Types Used:
1. Functional Cookies – Save user preferences
2. Analytical Cookies – Help improve site performance
3. Targeting Cookies – Personalize site content
4. Third-Party Cookies – Used for analytics

Modifications

This Privacy Policy may be updated to reflect legal compliance or data practice changes. Effective date will be updated accordingly. Users should review this policy periodically.

Contact

For questions or concerns, contact our privacy officer:
Name: Rebecca Redman
Email: softpowerfm@gmail.com
Phone: (415) 895-2122